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Multichannel support, instant feedback, no wait time

Faster
Setup

Strong partnership with major carriers, most complete fibre coverage, usually activate the fibre service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

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Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

Occom Internet Service

nbn® Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers NBNCo broadband plan with 6 speed tiers and no contract term. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBNCo fibre Australian wide. Occom has launched the 1000M NBNCo fibre plan to meet the higher speed demand.

OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 1000M OptiComm fibre plan to meet the higher speed demand.

LBNCo Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBNCo Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M LBNCo fibre plan to meet the higher speed demand.

OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, nbn™ or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 1000M OPENetworks fibre plan to meet the higher speed demand.

OCCOM8

4.9

Based on 10806 reviews

OCCOM6

4.9

Based on 10806 reviews

See all reviews

Gurpreet Kaur

04:23 03 Mar 25

want to thank Michael for his excellent help in setting up my internet connection with the router. He was patient, thorough, and ensured everything was working smoothly. His expertise made the process much easier and stress-free. I truly appreciate his support and professionalism."

JIameng Liu

07:30 27 Feb 25

I contacted Max for help logging into my network, and their service was excellent! The technician was knowledgeable, patient, and resolved the issue quickly. They explained everything clearly and even followed up to ensure everything worked perfectly.

Heather Davies

09:51 25 Feb 25

The technician was very helpful and patient with us as he guided us through the process. He was happy to wait when we made mistakes and when we needed him to repeat his instructions. Very helpful, thank you!

Emily Xu

07:26 13 Feb 25

Guru is excellent! I am really appreciated for his patience and advanced skill.Thanks!

jinghan hu

09:57 08 Feb 25

I had a great experience with customer service representative Jerry today! He was patient, professional, and provided clear and detailed answers to all my questions. He responded quickly and efficiently, making the whole process smooth and stress-free. I truly appreciate his help and excellent service. The company is lucky to have such a dedicated and outstanding representative.

Rui

06:15 07 Feb 25

I had an issue with my internet, and Hannie was incredibly patient and attentive in helping me resolve it. She took the time to thoroughly understand the problem and guided me step by step until everything was fixed. Her professionalism and kindness made the whole experience much easier. Excellent customer service!

Sha Lexia

04:31 05 Feb 25

I had a fantastic experience with Yu.L! He provided clear, professional, and efficient assistance, patiently addressing all my concerns with great attention to detail. His friendly attitude and willingness to go the extra mile made the process smooth and hassle-free. Truly outstanding customer service—thank you, Yu! Highly recommend!

JJ Mum

04:20 03 Feb 25

I had problem with the new connection but Garry was so knowledgeable and more than patient with this low tech old lady here. He is so encouraging and went an extra mile to make everything work for me. Can't thank him enough! He is a 1st class professional team player. Deserves a good raise!Even the support team who dealt with me from the start was so helpful and patient too.Highly recommended!

Pombo Joe

00:01 27 Jan 25

The customer service was great. The detail information supplied was very helpful from the beginning to the end. I will not hesitate to share this experience with anyone who is looking forward to connect internet.Thumbs up

Vivien JIANG

03:45 21 Jan 25

I would like to express my appreciation for the excellent service provided by your customer support representative, Jerry. He communicated clearly and efficiently, making the entire process smooth and hassle-free. His professionalism and promptness in handling my request were impressive.

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Jul 2024

How Much Does It Cost to Upgrade to nbn Full Fibre?

Nbn fibre Upgrade full fibre Published on: 30-07-2024 Is slow internet turning your entertainment time into frustrations? nbn full fibre (fibre to the premise) delivers a quantum leap in internet

Jul 2024